Effective Date: 18 Dec 2025
This Refund Policy outlines when refunds are provided for purchases made on Jnana Ankura.
1. Paid Services
All paid services (e.g., premium test series, subscriptions) are non-refundable except as provided below.
2. Refund Eligibility
A refund may be issued if:
There is a technical error that prevented access to a paid Service.
You were charged in error.
Requests must be submitted within 7 days of purchase with proof of purchase.
3. How to Request a Refund
Email: contact@jnanaankura.com
Include:
Transaction ID
Reason for refund
4. Refund Process
We will review and respond within 5–10 business days.
Approved refunds will be issued to the original payment method.
5. Partial Refusals
If the Service was accessed extensively, or terms violated, refund requests may be denied.
6. Changes to Policy
We may modify this Refund Policy at any time.
Contact: contact@jnanaankura.com